Key Information
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Brief about New Castle County DE Jail
New Castle County DE Jail is an Adult correctional facility in Delaware with 0 beds. You can end up here if you get sentenced for non-violent crimes in New Castle, such as robbery, theft, etc.
New Castle County DE Jail plays a crucial role in ensuring the safety and well-being of New Castle County's residents by providing exceptional services. The New Castle Law Enforcement Department upholds safety and justice in the local community. New Castle DOC's unwavering commitment to its responsibilities ensures a secure environment for living, working, and raising a family.
Facility Type and Security Level
New Castle County DE Jail is an Adult facility with a medium level of security. You can visit only once a week during the jail's working hours.
Contact New Castle County DE Jail Administration
Contact Number
You can reach out to the facility's administration department via the following number: 302-395-8450
Fax Documents
To Fax the required documents to the facility, you can fax 302-395-8460.
How To Contact An Inmate At New Castle County DE Jail
Mail Inmates
You can mail inmates at the New Castle County DE Jail addressed to:
Inmate ID, Inmate Name, New Castle County DE Jail, NCC Police Headquarters 3601 North DuPont Hwy (Route 13), Wilmington, DE 19801. Please note that all incoming mail is subject to inspection for security reasons. Do not include any items considered contraband or contain explicit material in the mail. Additionally, make sure to include a return address.Connect Inmates Via Phone
The New Castle County DE Jail allows phone calls or video communication with offenders. Phone calls get managed through GTL, which requires setting up a specific account. Read our first-time phone setup guide for a hassle-free experience. It's important to note that all calls are recorded and subject to monitoring. Inmates are unable to receive calls but can make collect calls.
How to Send Money To An Inmate's Trust Fund In New Castle County DE Jail
Sending money to an inmate's trust fund has become much easier in the last ten years. To send money to an inmate incarcerated in New Castle County DE Jail, you can use any of the following methods:
- Using a debit or credit card at www.accesscorrections.com, JPay.com, Western Union, or MoneyGram.
- Using a debit or credit card at facility kiosks.
- Money order by mail (USPS only): you will need to send a completed Remitter Form with the money order.
- Cashier's check by mail: you will need to send a completed Remitter Form to include with the mail.
- Using phone: TouchPay and JPay allow you to send money to your inmate's trust fund. Call 1-800-574-5729 to send money through JPay, or use TouchPay by calling 1-866-232-1899. [Service fee might be applicable].
You can read our ultimate guide to sending money to an inmate or visit the facility website to better understand the process.
Visitation Guide For New Castle County DE Jail
Follow the facility's visitation hours for a smooth entry. The timings are below. For updated timings, visit the Brazos County Juvenile Justice website or contact the facility at 302-395-8450
Be Approved For Visitation
To visit an inmate, you must be on the approved visitor list. To be added to the list, you need to apply by following the instructions in our application guide. You can download the application form from the article. Once you've filled it out, you can mail or fax it to the facility for processing.
Prepare For Visitation
Visitation Rules
Visitation is a privilege. Visits may be denied/revoked or limited for safety and security and to maintain the facility's order. Visitation privileges may be suspended or terminated for inappropriate behavior or misuse of the visitation system. The security in Charge will monitor visitation.
- Visiting an inmate begins by entering the main lobby of the facility.
- Inmates are allowed 20-minute visits per visitation day
- All visitors (17 years of age or older) must have a valid state or federal ID card or driver's license with a photograph
- Bring the required ID, dress appropriately, and avoid bringing contraband items with you.
- If you are visiting with a child, bring the necessary documentation.
- An adult should accompany any visitors aged 16 years or under.
- Up to 2 adults and two children may visit an inmate
- Attorneys may visit inmates 24 hours a day, seven days a week
- No video or audio recordings are permitted.
Visitation Timings
| DAYS | TIMES |
|---|---|
| Monday | NO VISITS |
| Tuesday | 1:30 PM - 9:00 PM |
| Wednesday | 1:30 PM - 9:00 PM |
| Thursday | NO VISITS |
| Friday | 1:30 PM - 9:00 PM |
| Saturday | 1:30 PM - 9:00 PM |
| Sunday | 1:30 PM - 9:00 PM |
